Choosing the Right POS System
The quick pace of today’s retail market has made it important for a lot of businesses to invest in a POS (point-of-sale) solution for their daily operations. However, just concluding that you need this computer program is the easy part. The bigger challenge is selecting the right POS system.
Below are helpful tips to consider as you evaluate your options:
1. Check if you need an inventory system.
First off, know whether you need a retail inventory management system or not. If you are the owner of a retail or specialty retail business, you would know just by looking at your monthly sales volume, as well as the overall complexity of your operations. Other major factors (besides those above) that may help you decide are the sizes of your staff and your regular inventory.
3. Get some research done.
Check out competing retailers in your community and find out what type of POS they use. Who made their POS? How long has the vendor been designing POS software? Ask your potential vendor for client references. You want to know what they have to say, not just about the software, but also about the company itself.
3. Know the ROI.
While most POS solutions are not cheap, you have to note that this is an investment for your business that will can offer long-term benefits, especially in terms of profitability and ROI. A good prospect will help you calculate your ROI using a simple method. Once you have done your homework and have created a shortlist of candidate software, compare their features and take note of the system that is likely to be your best option.
4. Talk to each prospect on your shortlist.
Aside from features, there are plenty of other things you must compare when checking out different POS systems. Are they, for instance, certified not only to install your system and train your employees, but also to provide continuing technical support? You don’t want to settle for anything less for your business.
6. Pick a vendor with top quality tech support.
Truth is, regardless of how good a retail system is touted to be, your business will not go far with it if tech support is poor and unreliable. Otherwise, you can expect stress and grief. Certainly, cost is a factor too. Needless to say, you have to purchase your tech support from the same vendor that provided you your POS system, since they would naturally be the most knowledgeable about the software. It is just illogical to look elsewhere.
6. Pick the right software and hardware.
You can choose a complicated, industry-grade system that is ‘retail-hardened,’ or a system as simple as a typical desktop computer and monitor. In any case, you want POS software that matches your business’ needs perfectly.